Shipping Policy
Shipping policy
At Loot Guys, we aim to deliver your order quickly, safely, and with complete transparency. Please review the details of our shipping process below.
Shipping Locations
We currently ship to customers within the United States and Canada.
Processing Time
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All orders are processed within 1–2 business days after payment confirmation.
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Orders placed on weekends or holidays will be processed on the next business day.
Shipping Origin
All orders are shipped directly from our warehouse at:
10 Rutherford Court, Middlesex, New Jersey 08846, United States
Shipping Methods & Delivery Time
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Standard International Shipping: Free shipping is available on all orders.
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Estimated delivery time: 7 to 10 business days from the date of dispatch.
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Delivery times may vary depending on destination, customs clearance, or carrier delays.
Shipping Confirmation & Tracking
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Once your order has shipped, you will receive a shipping confirmation email containing your tracking number.
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Tracking numbers may take up to 24–48 hours to activate.
Customs, Duties, and Taxes
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Orders shipped outside the United States may be subject to import duties, taxes, and customs fees.
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These charges are the responsibility of the customer and vary by country.
Lost or Delayed Packages
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While we ensure timely delivery, Loot Sale is not responsible for delays caused by the carrier, customs clearance, or unforeseen events.
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If your order does not arrive within 15 business days, please contact our support team at info@lootguys.com with your order number, and we will assist you promptly.
Free Shipping Guarantee
We are pleased to provide free shipping on all orders with no minimum purchase requirement.
Contact Us
- Email: info@lootguys.com
- Phone: +1 (551) 277-5340
- Address: 10 Rutherford Ct Middlesex; NJ 08846